Support

How do I get my registration link?

Visit the Register page, enter your work email address, and we will send you a secure one-time registration link. The link expires after 24 hours.

My registration link has expired. What do I do?

Return to the Register page and request a new link using the same email address. Each new request invalidates any previously issued links.

Can I change my subscription plan after registering?

Yes. Log in to your hospital workspace, navigate to Settings → Billing, and select a new plan. Changes take effect at the start of your next billing cycle.

How do I add departments or staff members?

After logging into your workspace, use the Departments and Staff modules in the sidebar. You can create departments first, then assign staff members to them.

Is our patient data secure?

Yes. All data is encrypted at rest and in transit. We maintain HIPAA-compatible safeguards and can provide a Business Associate Agreement (BAA) on request.

How do I cancel my subscription?

Go to Settings → Billing → Cancel Subscription. Your workspace remains active until the end of the current billing period, and your data is retained for 90 days after cancellation.